How NIVA Works
Not a generic chatbot. Not a search bar. NIVA is a Retrieval-Augmented Intelligence layer built exclusively for news publishers — trained on your content, live-aware of your pages, grounded in your editorial truth.
AI Intelligence for the Infinite Narrative.
From Sign-Up to Live in 20 Minutes
No integration team. No dev sprint. No CMS dependency.
Connect Your Site
Create your NIVA account, enter your site domain, choose your brand colour and agent name. NIVA instantly crawls your sitemap and begins indexing your content library.
- Sitemap auto-detected
- RSS feed ingestion
- Article metadata parsed
- Multi-domain ready
AI Trains on Your Content
NIVA's RAG pipeline chunks your articles into semantically searchable segments, embeds them into vector space, and builds an indexed knowledge base of your editorial archive — updated daily.
- Vector embeddings via Gemini
- Semantic chunking of articles
- Daily re-indexing of new content
- Context-aware retrieval layer
Paste 3 Lines of Code
Copy the embed snippet from your NIVA Panel. Drop it before the closing </body> tag. Works on WordPress, Next.js, custom stacks — zero CMS dependency.
Go Live — Readers Start Asking
The NIVA widget appears on your site, branded to your colours. Readers can immediately ask questions answered from your content — not hallucinated knowledge from the open web.
- Widget visible to readers in seconds
- Analytics populate in real-time
- Discover + Advisor modes active
- Hindi & English from day one
Know Every Reader — Logged-In or Anonymous
NIVA reads your platform's existing session context. Logged-in users get a continuous, personalised conversation experience tied to their identity — their history, preferences, and past chats are remembered across visits. Anonymous visitors are tracked by session so their journey within a single visit remains coherent. Either way, every conversation is captured, attributed, and surfaced in your analytics dashboard — giving publishers a complete picture of who is asking what.
- Automatic logged-in user detection via session
- Anonymous visitor session tracking (no login required)
- Per-user conversation history for authenticated readers
- Unified analytics across both user states
- Privacy-safe — no PII stored, fully anonymised logs
The AI Architecture Powering NIVA
NIVA isn't an off-the-shelf chatbot. It's an intelligent conversational layer designed exclusively for publishers, ensuring every answer is derived entirely from your editorial truth.
Content Understanding
NIVA analyzes your published articles, understanding the full context of your editorial work. It builds a secure, private knowledge base exclusively from your content.
A Real Reader Session
Here's what happens in a typical NIVA conversation — step by step.
Lands on your article from a search for 'India budget 2026 salary impact'
Appears with your brand colour — captures active article as context
Types: 'What does the budget mean for my ₹15L annual salary?'
Retrieves tax slab data from your budget coverage, cites 3 of your articles, answers in under 2s
Asks follow-up: 'What about ELSS investments now?'
Continues conversation with memory, links to your personal finance archive
Dashboard shows: readers asking about ELSS — no article exists
Where NIVA Works
Every type of news publisher has a different challenge. NIVA meets you where you are.
Breaking News Sites
Readers want instant context — why it matters, what happened before, what comes next.
NIVA answers from your live feed + archive. When a minister resigns, readers ask 'why?' — NIVA explains using your investigative coverage.
Frequently Asked Questions
Ready to Activate NIVA?
No integration team needed. 14-day free trial. Live in under 20 minutes.
AI Intelligence for the Infinite Narrative.